Church & Hawes receive Feefo’s coveted Exceptional Service Badge 2023
Church & Hawes have won one of Feefo’s most exclusive accolades in customer service – the Feefo Exceptional Service badge. This award is an independent seal of excellence that recognises businesses which have shown particular excellence in key customer review areas.
The Exceptional Service badge is part of Feefo’s Trusted Service Awards. A host of Feefo’s best customers will receive a Trusted Service Award, yet ONLY 32 businesses will be crowned with an EXCEPTIONAL Service badge CHURCH & HAWES ARE ONE OF THESE BUSINESSES, making them truly exceptional.
Working with over 6,000 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.
With consumer confidence at near historic lows due to rising inflation, as well as research from the Institute of Customer Service revealing that complaints rose to 17.3% in the second half of 2022, this badge celebrates brands who are successfully navigating tough market conditions to deliver exceptional service.
Glenn Church Director, Church & Hawes commented: “We’re delighted to receive an Exceptional Service badge from Feefo. Keeping our customers happy is our priority, and it's an honour to be recognised as one of the very best in our sector. This award also confirms just how hard our staff have worked under fresh challenges, with both rising inflation and the cost-of-living crisis affecting both consumers and businesses alike.
Congratulating Church & Hawes, Tony Wheble, CEO at Feefo, said: “This year has been a difficult one for so many businesses. I’m delighted to recognise thousands of our customers who have overcome various challenges to provide such high levels of customer service and satisfaction.
“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.
“A particular congratulations to Church & hawes for winning an Exceptional Service badge, by going above and beyond and proving themselves to be the best in their category. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”
Thinking of moving? CLICK HERE to book your valuation NOW.